Hoi An is a well-known travel destination for both Vietnamese and foreign visitors, not only because it has a cultural heritage recognized by UNESCO but also because of its other cultural resources, including craft villages. Serving as both attractions and experiences for tourists, craft villages give them the opportunity to create unique mementos of their vacation while also boosting household income and elevating the status of craft villages. How is Hoi An's tourism industry exploiting this resource in tourism? The article conducts a scientific investigation of the role and current state of crafts in the production of souvenirs for tourism in general, particularly in Hoi An's craft villages such as Thanh Ha pottery and Kim Bong carpentry village, using research on souvenirs, observation techniques, and field excursions. The findings demonstrate that handicraft souvenirs are few, have less appealing designs, and have to compete hard with souvenirs from other localities. These results will facilitate the collaborative efforts of Hoi An's tourism stakeholders to identify strategies that guarantee the advantages that tourism brings to craft villages and vice versa.

Culture plays an important role in shaping the perceptions, beliefs, and experiences of refugees as they navigate decisions and actions in a new society. Based on an analysis of 88 oral history interviews conducted by the Vietnamese American Heritage Foundation (VAHF) with Vietnamese refugees in the US after the war, this paper examines the relationship between culture and social integration, particularly the cultural values that Vietnamese refugees have chosen and promoted to help them adapt quickly and successfully in the new society. Using a thematic analysis method, cultural values such as self-effort, a studious tradition, sacrifice, and intergenerational responsibility help Vietnamese refugees improve their socio-economic status after a period of settlement in the U.S. The stories specifically illustrate how Vietnamese people have applied cultural values to social integration strategies, establishing connections between culture and economic opportunities within the socio-economic conditions of the United States.

International students’ experiences are a major concern for universities and educational researchers. Globally, Vietnam is a top source country for international students but little is known about their experience. This study explores the everyday experiences of 10 Vietnamese master’s students from a New Zealand university through a series of semi-structured in-depth interviews. A qualitative approach enabled me to capture the essential meanings of the participants’ experiences and understand what it was like to be Vietnamese students in New Zealand. In academic settings, the students initially struggled to deal with a range of problems related to language and communication. These made them feel overwhelmed and bewildered. During these formative months, many of them experienced language difficulties. These difficulties forced them to learn to deal with challenges and become independent. This research helps universities become more aware of the experience of foreign students studying at the host universities, and thereby take measures to support them in their studies and daily life.

Satisfaction has been the central research area in consumer behavior. Particularly in tourism, satisfying tourists promises the success of destinations. Tourists are now seeking for premier experiences at destinations which requires more distinctive tourism products and excellent service quality. Monitoring tourist satisfaction has become more crucial than ever so as for destination managers and stakeholders to plan appropriate strategic development. The study clarifies the concept of visitor satisfaction and how satisfaction is measured in academic practice. This article review, synthesis, and analysis secondary data from previous academic studies. The article begins by providing satisfaction definition, followed by the benefits of achieving customer satisfaction, and finally, the commonly adopted approaches to measure tourist satisfaction is provided. The study focuses on those approaches proposed before the development of internet which data collection process is mainly based on survey. Both merits and demerits of each approach are also discussed.

This report presents the process of conserving, restoring scientific works, as well as ensuring the method and principle of conservation. Besides, because there are many reasons, the restoration of the relic is not currently carried out in accordance with the current regulations and there are some mistakes in the conservation and restoration of the relic. Therefore, understanding the restoration process is the core scientific basis for proposing effective conservation projects and solutions. Moreover, the content of report provides more the materials, and scientific foundations for conservation and restoration of the relic as follows: - Understand the valuable aspects of the Ngo Mon relic; - Help conservationists grasp some methods to identify the relic including analysing history, and construction schedule of the work; analysing actual state (architecture, materials, fine arts...); analysing documentary photos; analysing similar works. - Support people who work in management, project planning, construction of the relics grasp the order, process, regime, and policy of the State when implementing a project to conserve and restore more professionalism.

This article is the results of the project "Assessment of health and safety risks for wood industry workers researched at Lap Giai company, Ben Cat district, Binh Duong province". Theory of change (ToC) is an intervention strategy to reduce worker health risk and safety that was initially established by the research team before being deployed at Lap Giai Company. Preparation ToC helps promote and cooperate in the co-production of knowledge between the academic and management group. The paper is a summary of 10 steps of the ToC method, in which, planning, analyzing change needs, projecting impacts, mapping intermediate results, determining project outputs, identifying assumptions, creating diagrams and explaining the ToC are important steps. The experiences drawn from the theory of change in transdisciplinary study are (1) Can be applied to digital transformation research and environmental management research in enterprises. (2) Role leadership is decisive in developing transdisciplinary topics in enterprises. (3) Both internal and external environments must be considered to design the most beneficial change interventions.

This paper explores the pros and cons of using online setting for teaching and learning English comparing with in-class setting. Online setting is undergoing a fast transformation and becomes a widely promoted platform due to COVID-19 pandemic. By reviewing different studies on online teaching, this paper aims to provide readers a better understanding about online setting. These information would be useful in Vietnam where online class just has a medium used and short history comparing with other developed and developing countries, so online class in Vietnam may need adjust and consideration based on different culture and learner’s experience. This paper also give some suggestions in design of online learning for English languages to increase the learning effectiveness.

The study reflects generally the process of industrialization and modernization in the Southeast provinces and cities of Vietnam (2010 - 2020) and the results achieved in that process. From that practice, the article has summarized some experiences on industrialization and modernization in the Southeast region, contributing to bringing Vietnam to complete the goal of industrialization and modernization, basically become a modernity-oriented industrial nation.

In recent years, there have been more studies on the Vietnamese workers’s life in the industrial zones. However, the research on career and social status of the workers is still a desert. This article investigates how Vietnamese workers perceive their career and social status. Data were collected through survey by quantitative questionnaire and in-depth interviews with 800 samples in industrial zones of Binh Duong Province of Vietnam. Finding results show that: (1) The workers evaluated their career and social status at an average level in compared to other classes in society. (2) With an average level, the voices of workers have not received adequate attention from the companies, government and unions when conflict of interest occurs. The workers’s experiences in daily social interaction is one of the reasons why workers perceive themselves in lower status than other classes in the social hierarchy. Further studies should be attentioned on individual experience through discourse to understanding the worker’s life.

Along with changes in Economy, Tourism and the influence of foreign waves, the market of Food Service in Vietnam has also changed to meet the needs of customers. At many restaurants in Vietnam, customer satisfaction can greatly affect restaurant revenue. Therefore, it is essential to determine which perceived quality factors affect customer satisfaction. The survey was conducted through questionnaires collected from 329 respondents, who experienced in restaurant services in Vietnam. In this paper, four factors are found that have influence on customer satisfaction in restaurants: Service quality, Product quality, Environment and Price. In addition, the research also gives some contributions based on the research results, helping businesses understand customers and meet customer satisfaction requirements in the restaurant.