Hoi An is a well-known travel destination for both Vietnamese and foreign visitors, not only because it has a cultural heritage recognized by UNESCO but also because of its other cultural resources, including craft villages. Serving as both attractions and experiences for tourists, craft villages give them the opportunity to create unique mementos of their vacation while also boosting household income and elevating the status of craft villages. How is Hoi An's tourism industry exploiting this resource in tourism? The article conducts a scientific investigation of the role and current state of crafts in the production of souvenirs for tourism in general, particularly in Hoi An's craft villages such as Thanh Ha pottery and Kim Bong carpentry village, using research on souvenirs, observation techniques, and field excursions. The findings demonstrate that handicraft souvenirs are few, have less appealing designs, and have to compete hard with souvenirs from other localities. These results will facilitate the collaborative efforts of Hoi An's tourism stakeholders to identify strategies that guarantee the advantages that tourism brings to craft villages and vice versa.

The issue of marine pollution in general, as well as pollution brought on by oil spills into the sea, in rivers and lakes, or wastewater from factories, businesses, mechanical repair shops, gas stations, universities, and auto repair shops, is one that the world is currently facing, particularly since when it does, it invariably results in harm to the environment and people. Oil spills result in oil plaques on the ground, in rock crevices, washed up on the coast, a foul smell, a loss of tourism beauty, harm to the ocean's ecosystem, and even equipment damage. equipment, supplies, water transportation, etc. We had to use very expensive oil spill blotting papers at the time. The amount of hair that individuals discard each day is not little, and even when it is burned, it emits unpleasant scents and polluting gases that are harmful to human health. Furthermore, it is very easy to make a hair mat at vehicle wash facilities, school restaurants with big parking lots, and car repair shops. To prevent the majority of the oil from being spilled into the environment, handmade oil-absorbing carpets made of hair materials are laid over the drains in these locations.

Satisfaction has been the central research area in consumer behavior. Particularly in tourism, satisfying tourists promises the success of destinations. Tourists are now seeking for premier experiences at destinations which requires more distinctive tourism products and excellent service quality. Monitoring tourist satisfaction has become more crucial than ever so as for destination managers and stakeholders to plan appropriate strategic development. The study clarifies the concept of visitor satisfaction and how satisfaction is measured in academic practice. This article review, synthesis, and analysis secondary data from previous academic studies. The article begins by providing satisfaction definition, followed by the benefits of achieving customer satisfaction, and finally, the commonly adopted approaches to measure tourist satisfaction is provided. The study focuses on those approaches proposed before the development of internet which data collection process is mainly based on survey. Both merits and demerits of each approach are also discussed.

With a favorable location and diverse natural and cultural resources, Phu Quoc city of Kien Giang province has immense potential for tourism development. Phu Quoc is one of the localities with the biggest number of tourist arrivals and the highest revenue from tourism in the Mekong Delta. However, due to the impact of the Covid-19 pandemic, Phu Quoc tourism faces many difficulties in implementing the pre-set plans. Using a systematic review of the literature to synthesize the information dealing with tourism resources, impacts of Covid-19 pandemic on tourism performance and recovery plans of local authorities, the article analyzes the potential and current status of tourism development of Phu Quoc. Interviews with researchers and travel agencies’ representatives also add some ideas to the proposals for the orientation of tourism development in the new context. Integration to regional and international market, promotion of regional interlinkage and travel demands and new trends of tourism are crucial factors recommended for the development of tourism on Phu Quoc island. Key words: Marine and island tourism, Phu Quoc tourism, Post-Covid-19 tourism

Tourism is one of the strengths of Phu Yen province. This study was conducted the method of aseessing the potential and exploition value of in a tourist and recreational context in Tuy Hoa City. This potential was explored throughout a range of criteria in terms of aesthetic, scientific, historical, economic values, degree and modality of exploitation. The results showed that the score of tourism potential value in Tuy Hoa City is quite average at 0.5 points. However, the score of tourism exploitation capacity in Tuy Hoa city is at a low level of only 0.36 points. That means Tuy Hoa City has not yet exploited the inherent tourism potentials to promote tourism development in the locality.

Since 2017, the United Nations has strengthened the economic sanctions on North Korea. Many countries have stopped trading with North Korea, causing the economic certain difficulties. China has become a trade and tourism partner that accounting for almost all of the country's foreign currency earning. That had gone on until the beginning of 2020 when North Korea locked its borders to avoid the Covid-19 epidemic. North Korea is essentially famous for having published a quite relatively little information about themselves and being nicknamed “The Hermit Kingdom” due theirs policies. Therefore, the article will analyze mirror data from countries, then compare it with the actual situation of North Korea to assess the reliability of the data. Moreover, providing information on transport routes that is major contributor to China-North Korea. Thereby, drawing comments on China-North Korea merchandise trade and tourism industry relationship in that stage and proving North Korean economic adaptation under International sanctions. The author also suggests polices to reach the North Korean development of self-reliance economics.

Along with changes in Economy, Tourism and the influence of foreign waves, the market of Food Service in Vietnam has also changed to meet the needs of customers. At many restaurants in Vietnam, customer satisfaction can greatly affect restaurant revenue. Therefore, it is essential to determine which perceived quality factors affect customer satisfaction. The survey was conducted through questionnaires collected from 329 respondents, who experienced in restaurant services in Vietnam. In this paper, four factors are found that have influence on customer satisfaction in restaurants: Service quality, Product quality, Environment and Price. In addition, the research also gives some contributions based on the research results, helping businesses understand customers and meet customer satisfaction requirements in the restaurant.

This paper presents a Quantified SWOT (Strengths, Weaknesses, Opportunities and Threats) analytical method and an analytical hierarchy process method which provides more detailed and quantified information on tourism potential in Tuy Hoa city. Quantified SWOT analysis was used to assess the competing strength of Tuy Hoa’s tourism potential with other places. The results of the study presented that Tuy Hoa city has many advantages of beautiful natural landscapes, nature, rivers and mountains. The results of the comparing value of internal and external factors of Tuy Hoa’s tourism potential indicated it under high competitive pressure from neighbor destinations such as Phan Thiet, Hue, Nha Trang and Da Nang. Tuy Hoa’s tourism potential was lower than that of neighbor cities but it has more attractive tourism features.